The U.S. Postal Service’s Office of Inspector General emphasizes the importance of data sharing among retailers, delivery services, and law enforcement to combat package theft, which has become a significant issue as e-commerce grows. Current limitations in understanding the scale of theft stem from broad crime classifications and retailers’ reluctance to share data. The report highlights that package theft not only affects consumers and retailers, leading to increased costs and customer service challenges, but also impacts delivery providers. Recommended solutions include secure delivery options, enhanced tracking technology, and discreet packaging to minimize theft risk.
Source: https://www.supplychaindive.com/news/stolen-package-challenges-postal-service/749173/