Kraft Heinz is testing an AI tool called “The Cookbook” to enhance employee access to information about ketchup production, developed with Microsoft and using Azure OpenAI. This tool, which took less than three months to prototype, allows users to inquire about various aspects of ketchup production, drawing from 150 years of company expertise. Currently available to a select group of U.S. team members, Kraft Heinz aims to expand its AI applications to improve efficiency and preserve knowledge while navigating challenges like changing consumer patterns and a complex economic landscape.

Source: https://www.supplychaindive.com/news/kraft-heinz-AI-agent-cookbook-ketchup-production/761254/