IBS Software announced a significant advancement in AI-driven cargo management at its 25th Cargo Forum in New Delhi, unveiling the Agentic AI suite, which introduces AI-powered virtual agents across the iCargo platform. These agents enhance core business functions, allowing for natural language interaction and offering insights, predictions, and real-time recommendations to optimize workflows. Radhesh Menon emphasized that these agents help cargo teams recover revenue quickly and respond to disruptions, while George Varghese highlighted the importance of explainable AI for trust and transparency. The forum serves as a global platform for innovation in air cargo.

Source: https://www.stattimes.com/latest-news/ibs-software-introduces-ai-virtual-agents-for-smarter-cargo-management-1356695