Canadian Pacific Kansas City (CPKC) is addressing service disruptions in its southern network caused by a recent IT system transition. The merger with Kansas City Southern in 2023 has led to data quality issues, including inaccurate car inventories and delays, which have resulted in higher terminal dwell times and slower service. To restore operations, CPKC is updating inventory data and implementing a service action plan that includes deploying specialized teams to improve data quality and enhance network fluidity. While it’s too early to predict a full return to normal service, improvements are being reported, with recovery efforts being monitored closely.

Source: https://www.supplychaindive.com/news/cpkc-action-plan-service-disruptions/751642/