Front-line workers, comprising 70% of the U.S. workforce, are increasingly hard to find, train, and retain, with three-quarters experiencing burnout and over half feeling undervalued. Employers are recognizing the difficulty of replacing essential workers due to economic pressures. To address these challenges, organizations are encouraged to focus on the needs of front-line staff by improving HR systems and fostering better communication and understanding between leadership and workers. Rushed hiring processes may lead to negative consequences, highlighting the importance of thoughtful recruitment strategies.

Source: https://www.supplychaindive.com/news/front-line-workers-more-difficult-to-find-train-and-retain/805675/