FedEx and UPS are facing challenges as increased surcharges limit the benefits of their shipping discounts, prompting shippers to consider alternative carriers. While these delivery giants continue to offer attractive prices to boost volume amid weak demand, their added fees—such as higher fuel surcharges and urban delivery charges—have led to a significant rise in shipping costs attributed to surcharges. As a result, some shippers are exploring options outside of FedEx and UPS, with smaller carriers capitalizing on their fee fatigue by offering transparent pricing and competitive rates.

Source: https://www.supplychaindive.com/news/fedex-ups-surcharges-parcel-pricing/729487/