Wayfair has announced the closure of its returns center and outlet store in Florence, Kentucky, by the end of 2025, resulting in the layoff of approximately 218 employees. This decision is part of the company’s strategy to reduce expenses amid ongoing weak demand, as it faces rising operating lease costs. Wayfair has undertaken several cost-saving measures, including previous layoffs and canceling plans for a new fulfillment center. Despite a slight increase in active customers, the company reported a net loss of $42 million in Q2 2024, highlighting continuing challenges in consumer spending on home goods.

Source: https://www.supplychaindive.com/news/wayfair-florence-outlet-returns-center-closing/731522/