Unilever is focused on integrating artificial intelligence (AI) throughout its ice cream supply chain, using it for weather analysis, inventory management, and production efficiency. Despite progress, challenges remain, particularly in last-mile delivery and fleet management, where effective tracking and collaboration with various carriers are needed. Desai emphasizes the importance of experimentation and partnerships for scaling technology, aiming to increase automation in warehouses to address labor shortages. Unilever also plans to spin off its ice cream business, which has shown growth due to innovations and operational improvements.

Source: https://www.supplychaindive.com/news/unilever-ice-cream-supply-chain-AI-manifest-2025/740390/