Unilever is focused on integrating artificial intelligence (AI) across its ice cream supply chain to enhance efficiency and reduce waste. Currently, AI is employed for weather data analysis to forecast demand and optimize inventory management in factories and freezer cabinets. Despite these advancements, challenges remain, particularly in final-mile delivery visibility and fleet management. Desai emphasizes the need for cost-effective technology deployment and strategic partnerships to achieve long-term automation goals, including expanding automated “dark” warehouses to improve cold chain logistics.

Source: https://www.supplychaindive.com/news/unilever-ice-cream-supply-chain-AI-manifest-2025/740390/