2024 Warehouse/DC Operations Survey: Increasing adoption of technology

The annual Warehouse Operations & Trends Survey reveals a significant increase in capital expenditure budgets for enhancing distribution center (DC) networks, rising from an average of $1.15 million to $1.8 million. The survey indicates a shift towards technology, with 93% of respondents using warehouse management systems (WMS) and a notable decline in paper-based picking methods, now at 44%. However, challenges persist in inventory management and labor retention, with outdated equipment cited as a primary concern by 45% of participants. Overall, the findings highlight a trend towards data-driven management and automation in warehouse operations.