Cutter & Buck discovers the ideal solution for enhancing order picking efficiency.

Cutter & Buck's fulfillment center in Washington state transitioned to an automated order picking system during the pandemic due to labor shortages and rising e-commerce demands. In response, company leadership, including the CEO and CFO, participated in order fulfillment, leading to the realization that a more efficient system was necessary. They implemented the AutoStore automated storage and retrieval system in August 2023, significantly enhancing picking efficiency, allowing a reduced workforce to handle peak volumes, and improving service levels for both customized and direct-to-consumer orders.