cargo.one enables AI-driven sales automation for Saudia Cargo.

Saudia Cargo is partnering with cargo.one to implement AI workers to streamline its quotation process and improve customer service. These AI systems will handle requests for quotes around the clock, significantly reducing response times and allowing sales teams to focus on more complex tasks. The technology aims to enhance efficiency, with claims of a 68% reduction in quote turnaround time and 89% accuracy in initial quotes. The initiative is part of Saudia Cargo's digital transformation strategy, emphasizing rapid, tailored pricing solutions and improved customer engagement in the logistics sector.