AI-driven booking and quoting tools are propelling the transformation of AFKLMP Cargo.

Air France KLM Martinair Cargo (AFKLMP) is enhancing its operations by integrating artificial intelligence (AI) into various functions like booking, pricing, and customer service to automate processes and improve decision-making. This initiative, referred to as a "bionic model," aims to enhance efficiency while allowing employees to focus on more complex tasks. Notable features include an AI-driven Auto-Fill function that streamlines booking by extracting shipment details and an auto-quote capability for quicker responses to customer requests. AFKLMP's efforts reflect a broader trend in the air cargo industry towards digitalization and improved customer experiences.