UPS is increasing its use of RFID technology to attract more shippers and enhance productivity.

UPS has introduced RFID labels at all 5,500 The UPS Store locations to enhance package visibility and minimize errors, as stated by CEO Carol Tomé. This innovation, part of the "Smart Package Smart Facility" initiative, enables better order transparency and is expected to attract more commercial business. Additionally, UPS has equipped its U.S. delivery vehicles with RFID tag readers to streamline operations. The company aims to enhance automation in response to shifting volumes, with plans to increase its automated facilities, reducing costs and improving efficiency.