Amazon enhances features for managing seller returns.

Amazon has introduced new features for sellers regarding returnless refunds, allowing them to set eligibility based on product price, ranging from $1 to $75. This enables sellers to offer refunds without requiring returns, enhancing customer convenience while managing operational costs. Additionally, Amazon has launched a returns dashboard providing insights into return reasons and recovery metrics. These updates come as retailers balance customer demands for easy returns with rising operational costs. Amazon is also expanding return drop-off options, including new kiosks in Florida.