Strategies for convenience stores and suppliers to succeed in negotiations.

Convenience retailers and suppliers often face challenges in negotiating contracts due to differing pricing and inventory needs, particularly affecting smaller retailers. At the 2025 NACS Show in Chicago, panelists emphasized the importance of partnership and preparation before negotiations, encouraging both sides to understand each other's objectives and pain points. Open-ended questions during discussions were highlighted as crucial for effective communication. Trusting instincts about the fit of a deal and respecting each other's time were also deemed essential for successful negotiations.