Tractor Supply is set to enhance its last-mile delivery services significantly.
by Web Administrator
Dec 19, 2024 10:40
Tractor Supply Co. has announced a multi-year plan to enhance in-house last-mile delivery capabilities, aiming to establish "hub stores" that consolidate drivers and inventory for efficient deliveries. With 90% of its 5 million annual shipments occurring within 40 miles of a store, the company envisions a flexible delivery network leveraging existing facilities. Currently relying on external carriers, Tractor Supply faces challenges with bulky items and has identified superior customer satisfaction and lower return rates with in-house deliveries. By 2029, the goal is to significantly increase coverage for large item orders.