In late October, McDonald’s faced an unprecedented situation by removing its Quarter Pounders from the menu due to an E. coli outbreak linked to contaminated onions from Taylor Farms, resulting in 90 illnesses and one death. After the outbreak was contained, the Quarter Pounders returned to 3,000 locations. Experts noted that while McDonald’s managed the crisis effectively, they could have improved communication with customers. The incident raises questions about food safety protocols among suppliers and the potential reputational damage to McDonald’s, historically linked to past E. coli cases.

Source: https://www.supplychaindive.com/news/mcdonalds-ecoli-response-teaches-suppliers-restaurants/732699/