Digital transformations can be complex despite the availability of advanced tools. Johnson & Johnson utilized Celonis’ process mining technology to enhance their processes globally, recognizing the challenges of local versus global implementation. Brooks Olphin highlighted the importance of a structured Process Center of Excellence in generating organizational value. The creation of global templates allowed for efficient data analysis across teams, facilitating best practices. As companies face pressures like SAP’s software update deadline, leveraging technologies like AI and data mining becomes crucial for maintaining competitiveness and making informed decisions.

Source: https://www.scmr.com/article/embracing-process-mining-as-part-of-your-digital-transformation