The latest Procurement Pulse highlights the critical role of communication in enhancing supplier experiences, as revealed by HICX’s Voice of the Supplier Survey 2024, which found that 59% of suppliers struggle to meet expectations due to poor communication. Key challenges include misalignment between procurement and stakeholders, inadequate supplier collaboration, siloed data, complex compliance issues, and ineffective internal communication. To foster resilience and efficiency, procurement professionals must prioritize clear communication and collaboration, ensuring alignment with organizational goals and improving relationships across the supply chain.

Source: https://www.scmr.com/article/five-common-procurement-communication-issues