DHL Supply Chain is collaborating with Boston Consulting Group to implement two generative AI applications aimed at improving data management and analytics. These tools will enhance customer insights, proposal assessments, and offer tailored solutions. DHL’s Global Chief Development Officer, Markus Voss, emphasized that generative AI is revolutionizing their data handling and proposal design processes, making the team more productive. The AI applications will also streamline customer queries and legal document processing, with a full rollout planned soon to bolster business operations and analytics.

Source: https://www.supplychaindive.com/news/dhl-supply-chain-experiments-with-genai/732593/