Amazon has introduced a doorstep pickup service for customer returns via the U.S. Postal Service, currently available for select items. This initiative aims to enhance return convenience and is part of Amazon’s preparations for the busy holiday season, where returns are expected to increase. The USPS, which generated $665 million from returns in 2023, sees potential for growth in reverse logistics. Amazon offers multiple return options, including drop-offs at various locations, ensuring broad accessibility for its customers.

Source: https://www.supplychaindive.com/news/amazon-us-postal-service-doorstep-returns/803544/