The adoption of artificial intelligence (AI) in procurement is not solely a technological challenge; it requires a cultural shift within organizations. Successful AI implementation hinges on fostering an innovative culture where new approaches are embraced, as seen in a failed UK infrastructure project due to resistance from legal teams. Clearly defined use cases and addressing data quality issues are essential for success. Starting with small pilot projects allows teams to demonstrate value and adapt to changing conditions. Ultimately, AI should enhance human decision-making, with procurement leaders promoting collaboration and agility at the core of the transformation.

Source: https://www.supplychaindive.com/news/navigating-ai-adoption-procurement/731773/